Mentice is looking for a Junior Service Specialist to assist with in house duties of the Professional Services Department based in Chicago, USA.

As a Junior Service Specialist your main responsibilities will consist of but not be limited to, helping customers with support issues and escalate necessary issues to the field team and customer sales representatives. Work with the in-field support team to prepare and ship demo equipment, sold equipment, and client equipment under service contracts. Work with Development and Product as needed to provide feedback and testing of new software and hardware.

 

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Junior Service Specialist - Chicago, USA