Mentice onboarding helps healthcare organizations introduce simulation into their local environment with structured setup, system training, practical guidance, and access to ongoing support.
We work with system owners, educators, and users to align the solution with local learning objectives and workflows so the program has a clear role from the start.
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Introducing a new simulation system involves more than the technical setup. System owners, educators, and users need a shared understanding of how the platform fits into local workflows, learning objectives, and responsibilities.
Mentice onboarding connects setup with practical use. We provide structured orientation, hands-on system training, guidance for getting the program started, and clear routes into ongoing support.
The aim is a smooth transition from delivery to active use while respecting the clinical and educational structures already in place.
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A clear start depends on the system, the people using it, and the program around it. Mentice brings these parts together in a structured onboarding experience.
System setup & orientation
Introduce the platform, hardware, software, and core workflows so system owners and users understand how the solution is structured and where to find key functions.
Hands-on system training
Work through system operation, session setup, troubleshooting basics, and the resources used to support everyday simulation activity.
Program guidance
Discuss how the system fits into local learning objectives, roles, scheduling, and use cases, with practical guidance for getting the program started.
The exact onboarding path depends on your system, users, and local program. The structure keeps the transition clear while leaving room for the way your organization works.
1
Clarify objectives
Identify system owners, user groups, learning objectives, preferred use cases, and local responsibilities.
2
Prepare the setup
Confirm system configuration, access, support resources, and the practical conditions needed for onboarding.
3
Train the users
Provide hands-on training around system operation, session setup, workflows, troubleshooting basics, and support resources.
4
Put it into practice
Use the system in the intended local context, answer setup questions, and align practical program guidance with the team.
5
Continue with support
Connect system owners and users to the Support Portal, remote assistance, and relevant maintenance or subscription services.
