MedTech Industry development process & continuous support
Development, deployment, and support for an effective, safe and engaging adoption experience
Creating a unique experience that is realistic, educational, promotes the safe use of your product, and generates interest among physicians requires considerable experience and a ‘2000+ completed projects’ eye for detail. Our experienced team will take you through the process. Here are some of the core steps.
In multiple workshops, we learn more about your product and the experience you want to provide. We will map key experiences, the unique features of your products, and the most important elements of your program, as well as promoting safe and proficient utilization.
Together we summarize the findings of the workshops and go through our proven ‘Scope of Work’ process to ensure you and your peers are getting exactly what you and your customers need.
We create the first version of your product experience. During the process, we have regular meetings to discuss progress and other details
Together with your clinical experts and product team, we review the beta product experience. We will discuss details including what should be updated and refined.
Our engineers will implement review changes, updates and improve the experience.
Together with your clinical experts we jointly review the experience and make the final adjustments.
We train your entire team, help with onboarding, documentation, and everything else needed before the customer adoption program begins.
In multiple workshops, we learn more about your product and the experience you want to provide. We will map key experiences, the unique features of your products, and the most important elements of your program, as well as promoting safe and proficient utilization.
Together we summarize the findings of the workshops and go through our proven ‘Scope of Work’ process to ensure you and your peers are getting exactly what you and your customers need.
We create the first version of your product experience. During the process, we have regular meetings to discuss progress and other details.
Together with your clinical experts and product team, we review the beta product experience. We will discuss details including what should be updated and refined.
Our engineers will implement review changes, updates and improve the experience.
Together with your clinical experts we jointly review the experience and make the final adjustments.
We train your entire team, help with onboarding, documentation, and everything else needed before the customer adoption program begins.
Our highly trained technical services and support team offers personable and dedicated support through email and phone. We also provide a dedicated support website where you can access product information, tutorial videos, and procedural case books.
support portalBroaden the team’s knowledge and their ability to use devices specific to patient selection.
Keep the team up to date with the latest procedures and techniques
Assess and reduce radiation exposure for your team and patients
Assess and reduce radiation exposure for your team and patients
To ensure the adoption and utilization of your investment, our services team will take you through a robust onboarding program.
Introduce simulation hardware and software to your teams.
Hands-on training to system owners and end-users plus troubleshooting tips and resources for ongoing support.
We will assist in training your entire team to ensure fast adoption.
We provide advice and best practices.
Introduce simulation hardware and software to your teams.
We will assist in training your entire team to ensure fast adoption.
Hands-on training for system owners and end users plus troubleshooting tips and resources for ongoing support.
We provide advice and best practices for how to get started as efficiently as possible with your program.
Enhance your simulation program by leveraging our 20+ years of experience working with medical device companies, healthcare systems, and professional associations. We can help you design, develop, update and create your curriculums.
If you are planning to hold a technical or clinical event, we can support you with additional simulators, personnel, and much more to ensure your event will be extra valuable for all participants.
The maintenance subscription covers all hardware you own and provides a quick and easy send-in service for fast results. We will do replacements of parts, and offer roundtrip shipping. The subscription includes the cost of labor for repair.
Leave the responsibility of system maintenance with us. We will store your simulators at one of our global offices and have them ready when you need them. Simulators will be tested, prepped, and customized for each event. We will take care of roundtrip shipping logistics to make returns seamless, and when devices are returned we inspect them. Simply log in to the Hosting portal to keep track of where your systems are and tell us when and where you need them next.
We are here to guide you and help you find the solution that is the best fit for your unique needs. Fill in the form and a suitable expert will get back to you as soon as possible.
