By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

MedTech Industry development process & continuous support 

A uniquely designed experience transforms your solution into Virtual & Physical simulated environments

Development, deployment, and support for an effective, safe and engaging adoption experience

speak to an expert

The development process

Creating a unique experience that is realistic, educational, promotes the safe use of your product, and generates interest among physicians requires considerable experience and a ‘2000+ completed projects’ eye for detail. Our experienced team will take you through the process. Here are some of the core steps.

1

Workshops

In multiple workshops, we learn more about your product and the experience you want to provide. We will map key experiences, the unique features of your products, and the most important elements of your program, as well as promoting safe and proficient utilization.

2

Project Scoping

Together we summarize the findings of the workshops and go through our proven ‘Scope of Work’ process to ensure you and your peers are getting exactly what you and your customers need.

3

Development

We create the first version of your product experience. During the process, we have regular meetings to discuss progress and other details

4

First review

Together with your clinical experts and product team, we review the beta product experience. We will discuss details including what should be updated and refined.

5

Improvement and refinement

Our engineers will implement review changes, updates and improve the experience.

6

Final review and adjustments

Together with your clinical experts we jointly review the experience and make the final adjustments.

7

Team training, onboarding and implementation

We train your entire team, help with onboarding, documentation, and everything else needed before the customer adoption program begins.

Workshops

In multiple workshops, we learn more about your product and the experience you want to provide. We will map key experiences, the unique features of your products, and the most important elements of your program, as well as promoting safe and proficient utilization.

1
2

Project Scoping

Together we summarize the findings of the workshops and go through our proven ‘Scope of Work’ process to ensure you and your peers are getting exactly what you and your customers need.

Development

We create the first version of your product experience. During the process, we have regular meetings to discuss progress and other details.

3
4

First review

Together with your clinical experts and product team, we review the beta product experience. We will discuss details including what should be updated and refined.

Improvement and refinement

Our engineers will implement review changes, updates and improve the experience.

5
6

Final review and adjustments

Together with your clinical experts we jointly review the experience and make the final adjustments.

Team training, onboarding and implementation

We train your entire team, help with onboarding, documentation, and everything else needed before the customer adoption program begins.

7

Personable and dedicated support

Our highly trained technical services and support team offers personable and dedicated support through email and phone. We also provide a dedicated support website where you can access product information, tutorial videos, and procedural case books.

support portal

Remote access support

Broaden the team’s knowledge and their ability to use devices specific to patient selection.

Support portal

Keep the team up to date with the latest procedures and techniques

Software subscription

Assess and reduce radiation exposure for your team and patients

Hardware support

Assess and reduce radiation exposure for your team and patients

Onboarding and set up

To ensure the adoption and utilization of your investment, our services team will take you through a robust onboarding program.

General introduction

Introduce simulation hardware and software to your teams.

1
2

System training

Hands-on training to system owners and end-users plus troubleshooting tips and resources for ongoing support.

Adoption and customized training

We will assist in training your entire team to ensure fast adoption.

3
4

Best practices

We provide advice and best practices.

1

General introduction

Introduce simulation hardware and software to your teams.

2

Adoption and customized training

We will assist in training your entire team to ensure fast adoption.

3

System training

Hands-on training for system owners and end users plus troubleshooting tips and resources for ongoing support.

4

Best practices

We provide advice and best practices for how to get started as efficiently as possible with your program.

Mentivr LIVE tablet displayed next to the virtual reality Simulator VIST G7

Education services to help build and add to your curriculum

Enhance your simulation program by leveraging our 20+ years of experience working with medical device companies, healthcare systems, and professional associations. We can help you design, develop, update and create your curriculums.

Event support

If you are planning to hold a technical or clinical event, we can support you with additional simulators, personnel, and much more to ensure your event will be extra valuable for all participants.

Maintenance subscription

The maintenance subscription covers all hardware you own and provides a quick and easy send-in service for fast results. We will do replacements of parts, and offer roundtrip shipping. The subscription includes the cost of labor for repair.

Device hosting & full service

Leave the responsibility of system maintenance with us. We will store your simulators at one of our global offices and have them ready when you need them. Simulators will be tested, prepped, and customized for each event. We will take care of roundtrip shipping logistics to make returns seamless, and when devices are returned we inspect them. Simply log in to the Hosting portal to keep track of where your systems are and tell us when and where you need them next.

Connect with our solutions team

We are here to guide you and help you find the solution that is the best fit for your unique needs. Fill in the form and a suitable expert will get back to you as soon as possible.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.