our SERVICE Solutions

PREMIUM SUPPORT

MAXIMIZE THE UPTIME OF YOUR MENTICE Solution
Maximize your uptime

CLINICAL SUPPORT AND EDUCATION SERVICES

LET SIMULATION TRAINING BE PART OF YOUR COMPANY'S SUCCESS
Helping your organization develop and deliver training programs on your products

ONSITE EVENT SUPPORT

EXPERT ASSISTANCE
Make sure your events are executed professionally

SHORT-TERM RENTALS

INCREASE YOUR IMPACT
Add additional simulators to your event

HOSTING SERVICE

WE TAKE CARE OF THE DETAILS
We host all your systems and send them to the location where you need them

PRODUCT AND USAGE TRAINING

EXPERT ASSISTANCE
Ensure the simulation solution is utilized

PREMIUM SUPPORT

MAXIMIZE THE UPTIME OF YOUR MENTICE Solution

Maximize your uptime

  • Preventive onsite maintenance visits
  • Hardware repairs including spare parts
  • Immediate remote software updates


Value insurance and software protection

  • Full access to all Mentice maintenance releases and standard software upgrades
  • Software transfer
Learn More

Access to exclusive content

  • Whitepapers
  • Training videos
  • Case books
  • Support articles

Your issues solved easily

  • Online support portal
  • Email support
  • Call-in support
  • Remote Internet support 
  • Engineer visit at your site 
  • Free system send-in support
VISIT MENTICE SUPPORT SITE
DISCOUNTS
50% DISCOUNT ON SHORT-TERM RENTALS
50% DISCOUNT ON ONSITE TRAINING

CLINICAL SUPPORT AND EDUCATION SERVICES

LET SIMULATION TRAINING BE PART OF YOUR COMPANY'S SUCCESS

Providing Hands-On Experience for Physicians

  • Train physicians on new products 
  • Support fast adoption of new products 
  • Provide hands-on experience of your products
  • Promote safe use of your products
  • Provide in-depth education on use and complication management


Providing Hands-On Experience for your Teams

  • Your Sales and Marketing Teams
  • Your In-House/Existing Trainer 
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Training Options for your Teams

 

Basic Endovascular Skills Training  

  • Deliver a basic introduction to the endovascular space
  • Build a broad base of healthcare knowledge
  • Create a solid foundation for future development

 

Product and Procedural Training 

  • Introduce and develop product and procedural
    knowledge; refresher/continuous training also available
  • Simulate new or difficult procedures
  • Teach participants how to effectively differentiate your
    products against competitive offering

 

On-site Hospital Training

  •  Expose your team to an immersive environment
  • Deliver team training across multiple disciplines
  • Introduce your team to complicated procedures
  • Teach complication managemen
  • tHelp gain awareness of cath lab environment

 

VISIT MENTICE SUPPORT SITE

ONSITE EVENT SUPPORT

EXPERT ASSISTANCE

Senior service specialists ensure success

Mentice senior service specialists will make sure that your technology works perfectly


Professional visitor experiences

Mentice senior engineer will help your product experts to demonstrate your products and solutions at the event. 

Mentice senior engineer will help your product experts to demonstrate your products and solutions at the event. 

REQUEST ONLINE EVENT SUPPORT

SHORT-TERM RENTALS

INCREASE YOUR IMPACT

Add one or multiple simulators

With additional simulators you can expand your event or course to involve more people and you can create a bigger impact. 

RENTAL REQUEST

HOSTING SERVICE

WE TAKE CARE OF THE DETAILS

Full hosting  

We will store all your systems at one of our locations. 

Systems are maintained

We will test and calibrate your systems before every event

Packaging and shipping management

We will ship the systems to your event and make preparations for you to easily ship them back. 

Feedback management

We will take care of any feedback on return. 

Call us if you need help

We are here for you. Your staff can call at any time for help. 

RENTAL REQUEST

PRODUCT AND USAGE TRAINING

EXPERT ASSISTANCE

Train your staff
The training program will ensure that all your staff know how to operate and maintain the simulator. 

Positive user experiences
Trained staff will create positive end user experiences. 

Ensure your investment is utilized to the max
Training your staff to have high confidence will create new training programs. 

REQUEST TRAINING INFORMATION