24/7 Support
Get access to a dedicated support website and regional teams available through email and phone.
We will design a customized plan to help you meet your goals and regularly monitor progress to support the successful utilization of your investment.
The highly-trained Services and Support team offer 24/7 support through email and phone and provide a dedicated support wesite with access to product information, tutorial videos, and case books. Remote support is available as needed for training, troubleshooting, remote access, automatic product updates, and curriculum consulting. Our team is always on call to help keep your simulators running efficiently.
To ensure the adoption and utilization of your investment our services team will take you through a robust onboarding program.
Our team will guide you in identifying unique goals for your simulation program, demonstrate system capabilities, and collaborate with your training managers to onboard students and drive success.
Having defined specific goals for you program, our team will provide the necessary guidance and support to help you reach those goals consistently.
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Enhance your simulation program by leveraging our 20+ years of experience working with medical device companies, health systems, and professional associations.
Leave the responsibility of system maintenance with us. We will store your simulators at one of our offices and have them ready when you need them.
